In order to better serve our customers, we have provided and FAQ section as well as other information regarding our services and policies. Please take the time to fully read and understand them. If you have any questions, please email us at firstname.lastname@example.org.
FREQUENTLY ASKED QUESTIONS:
What should I do if I order the wrong product or want to return my order? First email us at email@example.com. This must be done within 15 days after delivery. Be sure the product is not opened or used. We cannot refund or exchange products that are used or tampered with in any way. Ship the product back to us. When we receive your item and it is in accordance to the above conditions, we will issue a credit against your credit card for that item. Shipping and handling costs cannot be refunded. Customer's that refuse delivery of orders are responsible for all shipping costs including return shipping.
What if I receive an item that is wrong or is not working properly? First email us at firstname.lastname@example.org. This must be done within 15 days of delivery. If the wrong product was shipped to you, do not open or use the product in order to get credit. Ship the product back to us. We will then send you the correct item.
What type of warranty do you provide? For products that you received and are not working properly, please follow the above directions. We are not responsible for the performance of any products sold at BargainSide.com. Any claim or ad that the product is guaranteed is from the manufacture and not from us. Please follow the warranty instruction listed on the product.
How is my credit card billed? After we receive your order and it is packed and ready to ship, we then charge your credit card for the total amount billed, less any products that are out of stock. All credit card transactions are conducted securely through our online service provider. Your browser sends the information in an encrypted format to keep your transaction secure. If the mailing address that you received your credit card bills is different that your shipping address, then, you must enter the correct billing address. A part of the credit card verification uses this information to help insure that no one is falsely using your credit card.
How often are new products listed on BargainSide.com? We are always striving to offer more products and categories for our customers. These updates occur on an on going basis.
Can I buy professional items even though I am not licensed? Yes but it is recommended that you consult a professionally licensed cosmetologist, hair stylist, manicurist or skin care professional before using such a product. These products are meant to be used in a professional manner and may cause harm if not done so.
Do you recommend products for your customers? We do not offer any recommendations, guarantees, warranty or advise as to which products are best or their effectiveness. It is best to consult with your own beauty professional.
COLOR & PRODUCT DESCRIPTIONS
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. Manufacturers very often change their product's looks, descriptions or formulas. We have attempted to be as accurate as possible. However, we do not warrant that the product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by the Site is not as described, your sole remedy is to return it according to the terms and conditions of our return policy.
BONUS SIZES & BOGOs
We always try to have products available in bonus sizes or BOGO (Buy One Get One Free) packs. But since their supply is limited, they may be replaced by their regular sized equivalence.
All prices quoted on BargainSide.com are independent of/and do not reflect prices at our retail store Ralph's Discount City.
We accept the following major credit cards: Visa, MasterCard, American Express and Discover. We also accept payments through PayPal.
All orders are shipped as soon as possible, subject to credit card approval and stock availability.
Please be sure shipping address is correct. If the shipping address is incorrect and/or customer is not available to receive or refuses delivery, which causes the package to be returned or discarded, you will still be charged for shipping plus any return shipping fees.
Shipping address should be a safe and secure location for deliveries. We cannot take responsibility for packages that are stolen after the carrier completes delivery.
We offer several shipping options in the US:
• Standard Shipping (USA (50 states), Puerto Rico and Military address) – We choose the shipping method. Usually by UPS or USPS. Shipping cost is determined by shipping weight. You can see shipping costs before placing your order by using the shipping calculator in the shopping cart.
• UPS Ground - Rates determined by order weight and shipping destination.
• UPS Three Day Select - Rates determined by order weight and shipping destination.
• UPS Second Day - Rates determined by order weight and shipping destination.
Shipping charges for your order can be calculated in the shopping cart.
Select Standard Shipping for orders being shipped to a military address.
For Canadian orders, customers must choose UPS Standard To Canada. Shipping charges are calculated in real time during check out. Shipping rates for orders to Alaska, Hawaii and Canada are billed according to UPS rates. If your selected shipping option is not available for your location, we will ship using the least expensive method.
Orders being shipped to the United Kingdom, select United Kingdom Shipping as your shipping method and select United Kingdom as the shipping country. Shipping charges are based on US Postal Service rates.
International orders may be subject to additional customs fees, taxes and/or Brokerage fees, which BargainSide is NOT responsible for paying. For more information about international shipping, please contact either UPS at 1-800-PICKUPS or on the web at www.ups.com or US Postal Service www.usps.com
Our ship from zip code is 11040.